We can be contacted via Twitter, Facebook, email and SMS. Currently our live lines are a beta service but will be available any day now. We are busy organising activities, giveaways, campaigns and events, leading towards our goal of creating safe, peaceful 24/7 retreats, which allow the journey of healing to begin
Please dial 999 immediately support and do reach out to us for further support and guidance. Bear in mind that we do not provide medical advice.Find Your Local A&E Service »
This is a really simple tip. It might seem impossible, but we promise it will get easier. “It's baby steps, It's a process not a destination”
There are many situations which can make us feel anxious, panicky or scared. But there are some simple things that you can do, wherever you are. For instance, taking a moment to breathe deeply can really help, as shared by Helen from NHS Bart's Health Trust.
Are your services Free?
Yes. We are a non-profit organisation providing free listening support.
Please note that sending SMS Messages are priced at your standard rate, but for ‘pay monthly’ users, may be included in your current plan
I am feeling suicidal, could I still reach out?
Of course. We are sorry to hear that you (feel or are) suicidal. We have to ask that you call 999 if you have made any attempts but do keep in touch with us. We are here to help you get through this, no matter what.
Are your services confidential?
Our services are 100% confidential and will no information will be shared with anyone outside our organisation.
I am looking for support or advice for someone else,
could I still reach out?
Of course! We provide support for everyone. Supporting someone suffering from mental health can be very challenging; Knowing what to say or what to do can be difficult, so don't hold back and reach out today.
How long does it take to get a response?
When you contact us the first time, it may take anything from 1 hour to 24 hours before a volunteer responds. After the initial contact, the response can be anything from minutes to a few hours max.