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You Are Not Alone

Help Center

You Are Not Alone

Whether you’re looking for support for a mental health crisis, or ongoing mental illness, or even if you don’t quite know what you need, reaching out for help is the first step, and it requires a lot of strength. Let us walk with you the rest of the way.

Speak to one of our volunteers today, and remember that we’re here for you.

Urgent Support?

If you, or someone you know are thinking of suicide or require urgent support, then please click the button below.

Get Urgent Support

About our Service

  • Drop us a message saying "hi" or "I need help"
  • Melissa, our Digital AI Triage nurse will gather some information whilst you wait and will conntect you to a member of our team.
  • Average connection time is about 30 minutes to 1 Hour.
  • With our WhatsApp support service you can message us at anytime. You can take your time and also message us whilst you at work, at hospital or out.
  • You may be charged by your carrier for SMS, if SMS messages are not included in your Data plan. If you exceed your data plan, you may also be charged. Alternatively, you can drop us a WhatsApp message instead.
  • It can take our team some time to respond, but usually it is within minutes.
  • If you have attempted suicide and are waiting to receive support via emergency services, then update us with the current situation and we will see what we can do.
  • This is a confidential service.