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Chat with Us

We know that reaching out for support isn't always easy. It is one of the hardest steps you take. We want to say well done and bear with us a little longer and we will be there shortly and help you through this journey.

How we work

Reaching out for support can be overwhelming, but we are here to put your mind at ease. Here is how our support service works.
  • 1

    Drop us a Text/WhatsApp

    Reach out for support.

  • 2

    Chat with Melissa our Digital Triage Nurse

    Whilst you wait to connect

  • 3

    Connect to staff

    Provide you with Support

  • 4

    Support Plans/Referrals

    30 October, 2021


We know you may have some questions about support, so we have put together some of the most popular questions we receive about our service.

Is this service free?

Yes. Mind Allies is a non-profit organisation built for you. Whatever we do, we will keep it free and make sure you don't ever have to go through things alone.

Is this service Confidential?

Yes! Your data is very important to us and are all encrypted and secured on our systems. We will never share your data to third-party without your consent and will only share relevant information when necessary to prevent suicide or required by law.

What age is this service for?

This service is for anyone, from any age, anywhere within the UK. However, if you are 20 or under, we have currated a new service called Teen Allies. For more information, Click Here.